Senior Field Technical Specialist
Core
Senior Field Technical Specialist leading on-site fleet deployments, system installations, diagnostics, and training for commercial trucking fleets using electric auxiliary power units (eAPUs).
Role type
Senior Field Technical Specialist (Subject Matter Expert)
Builds
Electric auxiliary power units (eAPUs) and mobile HVAC systems for commercial fleets
Domain
Cleantech / Commercial Trucking / Heavy-Duty Automotive
Required skills
Heavy-duty automotive mechanical systems, 12V/24V electrical troubleshooting, HVAC/mobile refrigeration systems, EPA Section 608 Certification, LMS curriculum development, SOP authoring, cross-functional collaboration, remote Tier-2/3 technical support
Preferred skills
Vocational degree in Automotive/Diesel/HVAC, Universal or Type II EPA certification
Technologies
Learning Management Systems (LMS), Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Lead on-site fleet deployments, system standups, hardware installations, and diagnostics; Perform hands-on mechanical, electrical, and HVAC/refrigeration installations and troubleshooting; Design, build, and manage digital training modules and curricula; Deliver instructor-led training sessions; Translate technical concepts into documentation and visual guides; Capture field feedback and communicate product enhancement insights to engineering.
Seniority
Senior, hands-on IC with project leadership