(Senior) Operations Manager (m/w/d)
Core
Ensure the post-sale promise for used EVs (payment before pickup, accurate vehicle condition) is met across the European logistics network, optimizing costs, quality, and speed from contract to delivery.
Role type
Senior Operations Manager (Logistics & Process Optimization)
Builds
European logistics network for used EVs, serving EV owners and dealers
Domain
Automotive (Used EVs) + Logistics + Marketplace
Required skills
Operations management, logistics network evaluation, vendor negotiation, claims management, data-driven decision making, process improvement, reporting & analytics, tool automation
Preferred skills
Claims handling, damage case management, supplier selection, cross-border logistics
Technologies
Data analytics tools, reporting platforms, automation tools
Responsibilities
Evaluate and negotiate with logistics partners based on route, reliability, and cost; establish clear criteria and workflows for claims and damage cases; analyze cost positions and identify process improvement opportunities; report recurring issues to Sales Ops to prevent pre-sale failures; scale operations for new countries and volume.
Seniority
Senior, hands-on IC