Working Student - Content & Knowledge Management (m/f/d)
Core
Create and maintain clear, human-centered digital content (tutorials, FAQs, release notes) for DISH's support knowledge base across 16 countries, using AI tools to research, draft, and structure information.
Role type
Working Student Content & Knowledge Management Specialist
Builds
DISH Support Knowledge Base, Release Notes, Product Updates, and training materials for the HoReCa industry
Domain
HoReCa (Hotel, Restaurant, Catering) digital solutions
Required skills
Copywriting, English (written/spoken), AI tool usage, Technical topic simplification, Process documentation
Preferred skills
Content creation, Knowledge management, Digital products, Hospitality
Technologies
AI tools and agents
Responsibilities
Create and maintain engaging digital content; Turn complex technical info into simple content; Use AI tools for research and drafting; Collaborate with Product, Marketing, and Customer Success; Document product changes; Identify knowledge gaps
Seniority
Student (Working Student)