Service Manager (H/M)
Core
Manage high-volume operational tasks, financial tracking, data analysis, and client support for a service area.
Role type
Service Manager
Builds
Operational workflows, financial reports, and client service outcomes
Domain
General Services / Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel (PivotTables, data cleaning), Power BI, Financial analysis, Data interpretation, Project tracking, Client communication
Preferred skills
Power Query, Advanced English
Responsibilities
Manage high-volume tasks and requests, Control deadlines and prevent delays, Track tasks to closure, Handle billing and budgeting, Analyze reports and KPIs, Participate in client follow-up meetings