Service Operations Coordinator - Germany
Core
Coordinate daily service operations, analyze regional service data through reports and dashboards, and drive process improvements for Sungrow's European service organization.
Role type
Service Operations Coordinator
Builds
Service operations workflows, data-driven insights, and process optimization initiatives
Domain
Renewable energy (greentech) / Service Operations
Deliverable
dashboards & analysis
Required skills
Service operations coordination, data analysis, process optimization, workflow management, stakeholder alignment, documentation management
Preferred skills
Power BI, Excel, project coordination
Technologies
Power BI, Excel
Responsibilities
Coordinate daily service requests, contracts, work orders, and customer cases; Collect, analyze, and visualize regional service data; Identify performance gaps and implement efficiency improvements; Align with European teams to resolve issues; Streamline operational workflows; Maintain accurate service records and documentation