IT Support Specialist (m/w/d)
Core
Responsible for all operational IT topics in the office, ensuring employees have necessary technical equipment to work smoothly.
Role type
IT Support Specialist
Builds
Office IT infrastructure and user support
Domain
Corporate IT / Office Operations
Deliverable
physical/clinical work
Required skills
Hardware lifecycle management, Windows OS, Microsoft 365, Active Directory, user account administration, external vendor coordination, IT security standards compliance
Preferred skills
Budget and cost control, process optimization, conference room technology management
Technologies
Windows, Microsoft 365, Active Directory
Responsibilities
Procurement, setup, and management of IT hardware and accessories; Support employees with technical issues and troubleshoot hardware/software problems; Manage user accounts, access rights, and software licenses; Conduct technical onboarding and offboarding; Coordinate external IT service providers and suppliers; Manage IT inventory and ensure device availability; Document IT processes and ensure security compliance; Optimize office IT and internal processes.
