Werkstudent Forderungsmanagement & Operations (m/w/d)
Core
Process B2B payment collections, reconcile incoming payments, and manage customer communication to ensure timely invoice settlement.
Role type
Student assistant in business operations & collections
Builds
Payment reconciliation and collection workflows for B2B clients
Domain
FinTech / B2B payments
Required skills
German (C1), English (B2), Excel/Google Sheets, customer communication, structured problem solving, familiarity with AI tools
Preferred skills
Prior experience in customer contact, accounting, or collections, interest in FinTech or B2B business models
Technologies
AI tools, Excel, Google Sheets, ticketing systems
Responsibilities
Match incoming payments to invoices, clarify payment discrepancies with customers, contact customers regarding overdue invoices to negotiate payment terms, track agreed payment schedules, support approval of collection cases within guidelines
Seniority
Student assistant (12-20 hours/week)