(Senior) Project Manager Customer Experience (m/w/x)
Core
Operational lead for exclusive driving events for premium automotive clients, managing guest lifecycle and building a new business project.
Role type
Senior Project Manager (Customer Experience)
Builds
Exclusive driving events and guest management systems for premium automotive clients
Domain
Automotive / Event Management
Required skills
Project management, Event management, Guest management, CRM tools, Salesforce, MS Excel, Process optimization, Data management, Technical understanding
Preferred skills
New business setup, Automotive industry experience, Programming knowledge
Responsibilities
Plan and execute exclusive driving events, Manage customer communication via phone and email, Build new business projects from concept to go-live, Act as interface between guests and development teams, Manage customer data and event details, Optimize event and guest management processes
Seniority
Mid-level, hands-on IC