Traffic Manager
Core
Linchpin responsible for resource planning, staffing, and optimal deployment of the Shared Delivery Capability (Strategy, Creation & Content, and Production) across all Client Clusters and countries for pitches and project delivery.
Role type
Senior operational resource manager (agency)
Builds
Shared Delivery Capability (Strategy, Creation & Content, and Production) across Client Clusters
Domain
Creative agency operations
Required skills
capacity planning, staffing coordination, deadline monitoring, process improvement, financial optimization, stakeholder management, data analysis, bottleneck identification, utilization tracking
Preferred skills
international experience, project management tool expertise, automation implementation, external collaboration management
Technologies
TeamLeader, Trello
Responsibilities
Coordinate creative, strategic, and production requests regarding capacity and expertise planning; balance internal capacity and external support; prepare, monitor, and adjust resource planning; handle staffing in consultation with Account Teams; track billability, utilization, and cost efficiency; report to management on capacity, utilization, and risks; identify and implement process improvements.
Seniority
Senior, hands-on IC