Franchise Founders Associate (m/w/d)
Core
You will be the primary contact for a fixed portfolio of Loco Chicken franchise partners operating outside Germany, serving as the interface between partners and the Berlin headquarters to improve their business performance.
Role type
Franchise operations associate (building the function)
Builds
Loco Chicken franchise units in international markets
Domain
Franchising + System Gastronomy
Required skills
P&L analysis, financial metrics interpretation, business review facilitation, store visit coaching, process playbook development, stakeholder coordination, data-driven hypothesis testing, AI prompt engineering, dashboard navigation, ticketing system usage
Preferred skills
Franchise or system gastronomy experience, hospitality/operations background, English (fluent), German (fluent), travel readiness
Technologies
AI tools, dashboards, spreadsheets, ticketing systems
Responsibilities
Lead franchise partners on operational levers (hours, delivery zones, menu, staffing, promotions), orchestrate cross-functional support from Ops/Supply Chain/Tech/Marketing/Finance, analyze performance data to derive actionable measures, conduct regular business reviews on P&L and goals, visit stores to coach on quality and customer experience, onboard new partners from signing to launch, build standard operating playbooks and escalation paths.
Seniority
Individual contributor, building a new function