Solution Support (w/m/d) Release Engineer
Core
Coordinate complex customer escalations requiring engineering-level support for autonomous mobile robots (AMRs), managing software, system, and hardware issues across support, engineering, QA, and deployment teams.
Role type
Senior Release Engineer (Robotics)
Builds
Software releases and fleet management for autonomous mobile robots (AMRs)
Domain
Robotics / Industrial Automation
Required skills
Linux systems, distributed robotics systems, CI/CD pipelines, software rollout processes, log analysis, telemetry data analysis, fleet software version management, dashboard development
Preferred skills
Robotics software development, systems engineering, stakeholder coordination
Technologies
Linux, CI/CD, Version Control Systems
Responsibilities
Analyze technical problems using logs, telemetry, and field data; coordinate corrective measures with development and service teams; monitor field software performance and identify recurring issues; develop dashboards and reports for fleet status and rollout progress; translate field incident insights into product and process improvements.
Seniority
Senior, hands-on IC
