IT Support Administration
Core
Managing IT infrastructure, endpoints, identity, and support for a non-profit organization focused on human rights and digital sovereignty.
Role type
IT Support Administrator / System Administrator
Builds
Digital work environments, secure endpoints, and reliable collaboration tools for staff.
Domain
Non-profit / Human Rights / IT Infrastructure
Required skills
Groupware administration (Cloud/On-Prem), Endpoint management (MDM/UEM), Identity & Access Management (IAM), Desktop & mobile device support, Incident management, Asset & hardware lifecycle management, IT security awareness, Open Source migration support.
Preferred skills
Network component administration, Linux administration, Scripting, Open Source Groupware experience.
Technologies
Entra ID, MDM/UEM, EDR/MDR, Atlassian (Jira, Confluence, Trello), Open Source Groupware, Linux.
Responsibilities
Managing employee onboarding and offboarding, administering workstations and mobile devices, managing user accounts and access rights, maintaining email and collaboration platforms, handling IT support tickets and incident resolution, migrating to Open Source solutions, managing hardware and software assets.
Seniority
Mid-level (2+ years experience required)