Serviceleiter (m/w/d)
Core
Lead and manage the service department for crane, hoist, door, and gate systems, overseeing technical maintenance, repairs, and customer consultations.
Role type
Senior Service Manager (Technical)
Builds
Maintenance and repair services for industrial lifting and access control systems
Domain
Industrial equipment maintenance (cranes, hoists, doors, gates)
Required skills
Technical leadership, team management, technical troubleshooting, customer consultation, cost calculation, project planning, compliance with safety regulations (VDE/DGUV), analytical thinking, hands-on technical approach
Preferred skills
Technician or Master qualification, experience with crane/hoist/door/gate components, negotiation skills, team motivation
Technologies
VDE standards, DGUV regulations, workshop tools
Responsibilities
Organize and plan service operations, lead and develop service technicians, create and track service proposals, support sales and provide technical customer advice, ensure compliance with safety norms, monitor schedules and quality standards, organize maintenance and inspections, conduct on-site measurements
Seniority
Senior, hands-on IC with team leadership