Onboarding Manager – tomedo.air (m/w/d)
Core
Designing and scaling a standardized onboarding process for medical practices using the tomedo.air platform, ensuring a smooth transition from sales handover to stable operation.
Role type
Process Management / Onboarding Manager
Builds
Scalable onboarding workflows and documentation for medical practice software rollouts
Domain
Healthcare IT / SaaS
Required skills
Process management, Project management, Standardization, Cross-functional collaboration, Change management, Documentation creation, Rollout planning, Stakeholder communication
Preferred skills
Healthcare industry experience, AI and digital tools utilization
Technologies
AI tools, Digital workflow tools
Responsibilities
Develop and optimize the onboarding process from sales handover to stable practice operation, Create standards and workflows to reduce individual effort during practice transitions, Enable teams to perform practice transitions independently through guides and training, Plan and execute rollouts by managing sequences, timelines, and capacity, Conduct hands-on practice transitions to identify and resolve issues, Collaborate with technical, advisory, and sales teams to align on goals