Anwendungsbetreuer ERP-System (m/w/d) in Vollzeit / Teilzeit
Core
Providing 1st and 2nd-level support for an ERP system, handling user requests and disruptions, and acting as the interface between business departments, IT, and external service providers.
Role type
ERP Application Support Specialist
Builds
ERP system stability and user productivity for a luxury fashion retailer
Domain
Retail / Enterprise Resource Planning (ERP)
Required skills
ERP system knowledge, business process understanding, technical troubleshooting, user training, documentation creation
Preferred skills
Microsoft Dynamics NAV/Business Central, SQL, IT project experience
Technologies
Microsoft Dynamics NAV, Business Central, SQL
Responsibilities
Handling 1st and 2nd-level support tickets for the ERP system, resolving user issues and system disruptions, collaborating on technical and organizational solutions, creating user documentation, conducting user training and onboarding
Seniority
Mid-level, hands-on IC