Supervisor/a – Soluciones de Pago
Core
Supervise payment solutions operations, analyze data and files to resolve issues per banking parameters, and manage a team of agents to meet service quality and efficiency targets.
Role type
Operations Supervisor (Payment Solutions)
Builds
Payment solutions service delivery and operational efficiency
Domain
Banking / Financial Services
Deliverable
dashboards & analysis
Required skills
Team management, Data analysis, Banking regulations, Office software, Process auditing, KPI monitoring, Internal training, Operational reporting
Preferred skills
Higher vocational training, Digital competencies