Mitarbeiter (m/w/d) Telefonmanagement in München-Schwabing
Core
Manage telephone lines and ensure reliable reachability at the Schwabing location, handling incoming calls, scheduling patient appointments, and communicating with dental labs and suppliers.
Role type
Frontline administrative assistant (telephone management)
Builds
Patient appointment schedules and call routing
Domain
Dental practice operations
Required skills
Telephone management, appointment scheduling, patient communication, dental lab coordination, office software proficiency, German language fluency
Preferred skills
ZFA/MFA qualification, prior experience in telephone management or reception, dental practice software knowledge
Responsibilities
Answer and prioritize incoming calls, schedule and reschedule patient appointments, communicate with dental labs and suppliers, track callback requests, relay information to treatment providers and management
Seniority
Entry-level, hands-on IC