Service Transition Manager / System Administrator m/w/d
Core
Managing the transition, setup, and operation of custom software solutions for Digital Commerce and Customer Service, including cloud migrations and on-premise deployments.
Role type
Senior IC Service Transition Manager / System Administrator
Builds
SaaS and on-premise software products for Enterprise clients
Domain
Enterprise Software, Digital Commerce, Customer Service
Required skills
Linux administration, Java application operations, database management, IP telephony, virtualization and orchestration, scripting, cloud administration, network analysis
Preferred skills
ITIL certification, project management, Git/GitLab, contact center experience, e-commerce experience
Technologies
RHEL, CentOS, Oracle Linux, Tomcat, WildFly, nginx, Apache, PostgreSQL, Oracle, MS SQL, MySQL, SIP, Trunks, SBC, PBX, WebRTC, VMware, Docker, Kubernetes, Ansible, Terraform, Bash, Python, AWS, Azure, Google Cloud, tcpdump, Wireshark, Git, GitLab
Responsibilities
Plan and steer transition projects including Go-live/Cut-over and Hypercare; Manage resources and risks; Execute test planning, execution, and validation; Deploy new services or systems; Document information and create SOPs for support teams
Seniority
Senior, hands-on IC
