Customer Support Mitarbeiter (m/w/d) - Teilzeit 15h
Core
First point of contact for customer support via phone and email, ensuring reliable intake, processing, and follow-up of all inquiries.
Role type
Customer Support Specialist
Builds
Customer service operations and internal sales/ cooperation lead generation
Domain
Industrial recycling / Waste management
Deliverable
client delivery
Required skills
Phone and email communication, Outlook proficiency, MS Office (Excel, Word), structured work, independent work, reliability
Preferred skills
Prior experience in office assistance, call center, administration, or secretarial roles, native-level German (C2)
Responsibilities
Answering customer inquiries via phone and email, forwarding sales and cooperation requests to internal teams, reminding bidders and clients about open tasks and outstanding payments, preparing documents for auctions
Seniority
Entry-level to Mid-level