Aftersales Training & Onboarding Specialist (M/W/D)
Core
Managing all Aftersales training activities, curriculum design, and onboarding processes for dealers and partners within the automotive industry.
Role type
Aftersales Training & Onboarding Specialist
Builds
Training programs, onboarding workflows, and dealer integration processes
Domain
Automotive industry, Aftersales operations
Required skills
Training management, curriculum design, external agency coordination, onboarding process optimization, platform administration, dealer support, project coordination, stakeholder communication
Preferred skills
SAP experience, LMS experience, MS Office proficiency
Responsibilities
Design and review training curricula, coordinate with external training agencies, support on-site training rollouts, manage dealer onboarding, maintain online training portal, act as primary contact for partners during onboarding, support Aftersales projects in operations, training, onboarding, parts, and logistics
Seniority
Mid-level, hands-on specialist