(Jr.) Inside Sales Manager (m/f/d)
Core
Operational backbone for retail business, managing end-to-end order management, customer communication, and cross-functional coordination to ensure orders are fulfilled on time.
Role type
Junior Inside Sales Manager (Operations)
Builds
Scalable retail operations and reliable order fulfillment processes
Domain
FMCG / Soft Drinks / Retail
Required skills
Order management, customer communication, cross-functional coordination, master data management, invoicing/reconciliation, process improvement, CRM/ERP/OMS systems, Excel, GS1 data management (via careerplan.io/jobs/2796247-jr-inside-sales-manager-mfd-at-holy-softdrinks-gmbh)
Preferred skills
FMCG or retail experience, German-speaking retail partner communication, team coordination
Responsibilities
Own end-to-end order management for retail partners; serve as direct point of contact for retail customers via phone and email; coordinate with Key Account Management, Logistics, and Finance; maintain clean master data in GS1; support invoicing and reconciliation; identify and resolve recurring friction in the order process
Seniority
Junior, hands-on IC