Usher - MGM Grand
Core
Greet and direct guests to seating, monitor audience behavior during shows, and handle guest complaints to ensure an excellent theater experience.
Role type
Usher (Guest Services)
Builds
Live theater shows and events
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Guest interaction, seating management, policy adherence, complaint handling, radio communication
Preferred skills
Theater/box office experience, two-way radio experience, resort setting experience
Responsibilities
Greet guests and direct them to seats, monitor seating sections for disruptive behavior, handle guest complaints, monitor door and guest entry/exit, adhere to property policies
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