Jefe/a de Equipo / Team Leader (Sports)
Core
Supervise and manage a team of travel agents organizing and coordinating client trips, ensuring operational efficiency and quality standards for VB Group.
Role type
Senior Team Leader (Corporate Travel & Sports)
Builds
Corporate travel itineraries, group events, and sports-related travel experiences for clients.
Domain
Corporate Travel / Sports Events
Required skills
Team leadership, travel operations management, budget control, supplier negotiation, client relationship management, financial reporting, Amadeus GDS, Excel, regulatory compliance (ISO 9001/14001)
Preferred skills
Sports & Meetings segment experience, additional languages (French/Portuguese/Italian), travel availability
Technologies
Amadeus, Excel, Administrative management software
Responsibilities
Lead and develop the travel agent team, manage trip planning and logistics, negotiate flights and accommodations, handle billing and contracts, resolve client incidents, prepare management reports, ensure quality and sustainability standards.
Seniority
Senior, hands-on IC