Staff Experience Researcher
Core
Staff Experience Researcher leading user-centered experiences for businesses, marketplaces, and partners within PayPal's Enterprise Services.
Role type
Staff Experience Researcher (mixed-methods)
Builds
PayPal's proprietary payment solutions and enterprise services for merchants and businesses
Domain
Fintech / Payments / Enterprise Services
Required skills
Mixed-methods research, complex analysis, user testing design, survey design, data analysis, research roadmap development, stakeholder collaboration
Preferred skills
Advanced business expertise, specialized product knowledge, continuous improvement of research practices
Responsibilities
Develop research plans and priorities to drive data-driven decisions; Perform complex analysis using specialized product knowledge; Lead functional projects to enhance user experiences; Design and implement research methodologies (user testing, surveys); Optimize data collection processes; Contribute to continuous improvement of research practices
Seniority
Staff, hands-on IC with strategic influence
