Head of Payment Operations, PayPal Bank
Core
Leads end-to-end payment operations for PayPal Bank, including card acquiring settlement, ACH processing, deposit operations, loan funding, reconciliation, and operational risk controls.
Role type
Senior leadership, Head of Payment Operations
Builds
Safe, sound, and scalable payment operations framework for a newly chartered ILC
Domain
Banking, Payments, Financial Services
Required skills
Strategic planning, global stakeholder management, process improvement, risk management, regulatory compliance, team leadership, project management, governance design, performance monitoring
Preferred skills
None stated
Technologies
Visa, Mastercard, ACH, NACHA, BSA/AML/OFAC, Regulation E, Regulation W, FDIC oversight frameworks
Responsibilities
Lead and manage all payment and settlement operations for the Bank; Oversee loan disbursement processing and payment application controls; Establish and maintain daily settlement, reconciliation, and dispute management processes; Own the first-line operational risk and control environment; Ensure operational adherence to applicable laws and regulations; Develop and monitor key performance and risk indicators; Oversee operational performance of affiliate and third-party service providers; Serve as primary liaison to Internal and External Audit.
Seniority
Executive, C-suite level