Director, Experience Design
Core
Establishes overall business or technical strategy for user experience initiatives and influences executive-level decision-making to enhance user and customer experiences across digital and physical products.
Role type
Director, Experience Design (Strategy & Leadership)
Builds
User experience strategies for digital and physical products and services
Domain
Fintech / Payments / Consumer & Merchant Experience
Deliverable
product features
Required skills
Strategic planning, executive negotiation, user-centered design, resource allocation, mentorship, cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Establish overall business or technical strategy for user experience initiatives; Negotiate with and influence decision-making reaching the senior executive level; Identify and resolve unique situations of substantial significance in user interface or interaction design; Allocate resources to enhance user and customer experiences; Lead the development of user experience strategies that resonate with target audiences; Support and mentor less-experienced roles
Seniority
Director, strategic leadership