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Director, Merchant and eComm Experience

New York City, New York, United States of America💼 Full-time💰 $218,000–$218,000🗓 2026-09-02 → 2026-09-18

Core

Establishing a cohesive product vision and strategy for merchant and e-commerce experiences, balancing innovative design with technical implementation and regulatory requirements.

Role type

Director, Product Strategy & Experience

Builds

Merchant and e-commerce platform products enabling scalability and global reach

Domain

Fintech / Payments / E-commerce

Deliverable

product features

Required skills

Product strategy development, Cross-functional leadership, Architectural roadmap influence, Customer experience prioritization, Data-driven decision making, Product profitability management, Operational review leadership

Preferred skills

None stated

Technologies

None stated

Responsibilities

Establish a shared vision for platform products, Lead product strategy development with stakeholders, Influence architectural roadmap balancing innovation and regulation, Champion customer experience in requirements, Define metrics for product success, Standardize workstreams for analytics and market research, Lead operational mechanisms for execution and accountability

Seniority

Director, strategy & mentorship

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