Director, Merchant and eComm Experience
Core
Establishing a cohesive product vision and strategy for merchant and e-commerce experiences, balancing innovative design with technical implementation and regulatory requirements.
Role type
Director, Product Strategy & Experience
Builds
Merchant and e-commerce platform products enabling scalability and global reach
Domain
Fintech / Payments / E-commerce
Deliverable
product features
Required skills
Product strategy development, Cross-functional leadership, Architectural roadmap influence, Customer experience prioritization, Data-driven decision making, Product profitability management, Operational review leadership
Preferred skills
None stated
Technologies
None stated
Responsibilities
Establish a shared vision for platform products, Lead product strategy development with stakeholders, Influence architectural roadmap balancing innovation and regulation, Champion customer experience in requirements, Define metrics for product success, Standardize workstreams for analytics and market research, Lead operational mechanisms for execution and accountability
Seniority
Director, strategy & mentorship