Global Retail Sales Manager
Core
Lead commercial and operational performance of retail stores across Amsterdam, London, and Barcelona, driving sales growth and ensuring operational excellence.
Role type
Senior retail operations manager (multi-location)
Builds
Retail operations and sales performance for a global museum network
Domain
Retail / Cultural attractions / Museums
Required skills
Retail operations management, multi-store leadership, sales performance analysis, visual merchandising, inventory management, project management, cross-functional collaboration, training and development, compliance management, strategic planning
Preferred skills
Experience in hospitality or tourism, hands-on coaching, data-driven decision making
Technologies
POS systems, operational reporting tools
Responsibilities
Oversee operational performance of all retail locations ensuring consistency in service standards and visual merchandising; Drive retail sales growth by monitoring KPIs and identifying opportunities to improve revenue and profitability; Lead Store Managers and Team Leaders to achieve operational excellence; Conduct regular visits to museum locations to audit operations and support local teams; Establish and improve retail operating procedures to meet brand standards; Monitor sales data and inventory performance to optimize processes; Partner with Buying & Merchandise teams on stock levels and product assortment; Lead retail operational setup for new store openings and refurbishments; Develop training programs for store teams; Ensure compliance with company policies and local legislation.
Seniority
Senior, hands-on IC with strategic oversight