Senior Manager, Events Operations
Core
Leading the strategy, evaluation, and management of the Firm's event technology ecosystem to support events function objectives.
Role type
Senior Manager, Events Operations (Technology Strategy)
Builds
Event technology platforms, data architecture, governance frameworks, and training programs for a global law firm.
Domain
Legal services / Event Technology / Enterprise SaaS
Required skills
Event technology strategy, platform selection and implementation, data architecture and governance, vendor relationship management, RFP leadership, cross-functional stakeholder management, project management, KPI definition and tracking, technical solution evaluation, training program development
Preferred skills
Virtual event platform expertise (Brandlive, ON24), API integration knowledge, CRM platform experience (InterAction, Dynamics 365), regulated industry experience, professional event certifications (CMP, Cvent)
Technologies
Cvent, Brandlive, ON24, Microsoft Dynamics 365, InterAction, CRM platforms, SaaS platforms
Responsibilities
Own the evaluation, selection, implementation, and optimization of the events tech stack; Design and manage data architecture ensuring clean data flows to firm-wide systems; Build governance frameworks for technology selection and deployment; Lead vendor negotiations and performance assessments; Manage RFP processes for new technology platforms; Oversee implementation and configuration of event platforms; Develop training programs and documentation for stakeholders; Define and track KPIs for platform adoption and event ROI; Serve as internal consultant on technology-enabled event solutions; Partner with Data & Analytics and Business Development teams on event data strategy.
Seniority
Senior Manager, hands-on leadership with strategic oversight
