Senior Manager Cross Channel Operations (m/f/d)
Core
Lead planning and execution of Westwing's onsite customer experience across homepage, newsletters, landing pages, and campaigns, optimizing product sorting and cross-channel operations.
Role type
Senior Manager, Cross-Channel Operations
Builds
Homepage, newsletters, landing pages, and onsite campaigns for Westwing's e-commerce platform
Domain
E-commerce / Retail (Home & Living)
Deliverable
product features
Required skills
Cross-channel operations, Product sorting, Stakeholder alignment, Process optimization, Market expansion, Team mentoring
Preferred skills
AI and automation, Commercial mindset, Visual merchandising
Technologies
AI, Automation
Responsibilities
Own cross-channel planning and execution, Optimize product sorting for landing pages, Lead cross-functional planning with Sales and Marketing, Drive operational excellence via process optimization, Execute market expansions, Mentor junior to mid-level team members
Seniority
Senior, hands-on IC with team leadership