Revenue & Operations Project Manager
Core
Strategic partner and primary point of contact for assigned partners, practice areas, clients, and internal teams to facilitate day-to-day administrative operations and resolve complex client accounting issues.
Role type
Senior IC Revenue & Operations Project Manager
Builds
Client/matter lifecycle processes including new business intake, billing, collections, and compliance
Domain
Legal services / Law firm operations
Deliverable
product features
Required skills
Client administration, billing and collections management, project management, process improvement, stakeholder liaison, financial performance analysis, engagement letter coordination, outside counsel guidelines management, audit request coordination, pricing strategy, accounts receivable tracking
Preferred skills
Advanced degree, relevant certifications
Technologies
Outlook, Excel, Aderant Expert, iManage
Responsibilities
Serve as primary liaison for partners and clients to ensure clear communication and alignment; Prepare and deliver regular updates and analysis on client onboarding, billing, collections, and financial performance; Facilitate billing processes including invoice preparation, review, editing, and resolution of rejected or adjusted invoices; Coordinate new client and matter intake processes including engagement letters and KYC compliance; Manage billing rates, pricing strategies, and alternative fee arrangements; Track and accelerate collections by monitoring aged invoices and implementing targeted strategies; Coordinate responses to client audit requests and outside counsel guidelines reviews; Identify and implement process improvements to increase scalability and efficiency.
Seniority
Senior, hands-on IC