Senior Associate (m/f/d) Equity Index Client Operations
Core
Senior Associate managing end-to-end client operations for institutional clients (asset managers, banks, hedge funds) regarding equity index products, covering onboarding, daily file delivery, corporate actions, and issue resolution.
Role type
Senior Associate, Client Operations (B2B Financial Services)
Builds
Client onboarding, daily index data delivery, and operational support for ETFs and structured products
Domain
Financial Services / Capital Markets / Index Providers
Deliverable
client delivery
Required skills
Client relationship management, analytical problem-solving, process improvement, project coordination, complex data explanation, stakeholder communication
Preferred skills
Experience with ETFs/indices/corporate actions, familiarity with automation tools/APIs, advanced Excel, knowledge of index methodology
Responsibilities
Own client relationships end-to-end from onboarding to daily operations; translate complex index methodologies and corporate actions into clear explanations; lead client onboarding and technology initiatives; identify pain points and propose process/automation improvements; document and share knowledge to strengthen team collaboration
Seniority
Senior, hands-on IC