Customer Reliability Engineer
Core
Proactive reliability and performance engineering for Supabase's largest and most strategic enterprise customers, bridging Customer Success and Engineering to unblock critical technical needs.
Role type
Senior Customer Reliability Engineer (SRE/Architecture)
Builds
Custom platform features, database optimizations, and architectural solutions for strategic enterprise clients.
Domain
Developer Platform / Postgres / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
PostgreSQL, relational database management systems, web application development, Python, TypeScript, Node.js, React, Vue, Svelte, SRE principles, application architecture, database design, performance optimization
Preferred skills
Project management, business analysis, revenue operations tools (HubSpot, BigQuery), cross-functional leadership, technical communication
Technologies
Supabase, PostgreSQL, MySQL, Python, TypeScript, Node.js, React, Vue, Svelte, HubSpot, BigQuery
Responsibilities
Apply SRE principles to Customer Success for proactive monitoring and assistance; detect and resolve complex platform issues; deliver custom features and optimizations for strategic customers; advise engineering teams on implementation costs and prioritization; lead synchronous and asynchronous engagements including architecture assessments.
Seniority
Senior, hands-on IC