Senior IT-Administrator (m/w/d) ITSM, ServiceNow
Hybrid
Core
Senior IT Administrator driving ITSM strategy and managing complex IT infrastructure using ServiceNow.
Role type
Senior IT Administrator (ITSM & Infrastructure)
Builds
Internal IT infrastructure, automated processes, and ServiceNow tool implementations.
Domain
IT Operations / IT Service Management / Cloud Infrastructure
Required skills
ServiceNow administration, Windows Server, Linux, Azure, ITIL Best Practices, process modeling
Preferred skills
Hyperscaler experience, proactive process optimization
Technologies
ServiceNow, Windows Server, Linux, Azure
Responsibilities
Drive ITSM professionalization based on ITIL Best Practices, manage parts of complex IT infrastructure, model IT processes and implement tool adjustments, act as technical expert for ServiceNow inquiries.
Seniority
Senior, hands-on IC