Mitarbeiter/in (m/w/d) für das KundenCenter Nahverkehr
Core
Customer service and ticket sales for public transport subscriptions, tariffs, and schedules.
Role type
Customer service representative (public transport)
Builds
Ticket sales, subscription management, and mobility information for customers
Domain
Public transportation / Local services
Deliverable
client delivery
Required skills
Customer service, ticket sales, schedule information, subscription management, PC skills (Word, Excel, Outlook), teamwork
Preferred skills
Experience in public transport (ÖPNV), commercial training
Responsibilities
Telephone and in-person customer consultation, providing information on mobility offers, selling tickets, managing subscribers, processing increased fare charges