Care Partner Retirement Living
Core
Coordinate and manage individualized care plans for residents in retirement living villages, optimizing quality of life and service outcomes.
Role type
Senior Case Manager (Aged Care)
Builds
Personalized care service plans and coordinated support delivery for elderly residents
Domain
Aged care / Retirement living services
Deliverable
client delivery
Required skills
Case management, service plan monitoring, regulatory compliance (Aged Care Quality Standards), consumer satisfaction tracking, government funding eligibility assessment, Microsoft Office, care delivery software
Preferred skills
Diploma of Nursing or equivalent aged care qualification, community aged care management experience, Support at Home Care Package knowledge
Responsibilities
Advise residents on support options and funding eligibility, assist in accessing Support at Home care packages, monitor service effectiveness against individual goals, conduct scheduled reviews with consumers, ensure compliance with Aged Care Quality and Safety Standards, deliver customer service to residents and representatives
Seniority
Mid-Senior, hands-on IC