Care Manager
Core
Ensures residents maintain the highest quality of care and life in a community setting, managing case needs, coordinating discharges, and resolving resident issues.
Role type
Senior IC case manager (senior adult services)
Builds
Safe living environments and care plans for dependent adult residents
Domain
Senior living / Adult social care
Required skills
Case management, incident reporting, regulatory compliance, conflict resolution, discharge planning, liaison coordination, expense management, sales/business development, team leadership, Microsoft Office proficiency
Preferred skills
Nursing license, prior healthcare leadership experience
Technologies
Microsoft Office (Windows, Outlook, Excel)
Responsibilities
Maintain accurate case management documentation and incident reports, coordinate safe discharges and hospital returns, resolve resident conflicts, conduct community tours, ensure regulatory compliance, manage insurance/finance issues, provide occasional weekend coverage
Seniority
Senior, hands-on IC