Case Manager
Core
Provide case management and resident support services in a senior living community, ensuring compliance with regulations and facilitating safe transitions for residents.
Role type
Senior Case Manager
Builds
Resident care plans, discharge plans, and community operational compliance
Domain
Senior living / Healthcare services
Required skills
Case management, regulatory compliance, incident reporting, resident relations, conflict resolution, documentation, insurance coordination, physical stamina
Preferred skills
Nursing license, leadership experience, operating expense management, sales/business development
Technologies
Microsoft Office (Windows, Outlook, Excel)
Responsibilities
Ensure apartments are clean and prepared for new residents; meet with families to orient residents to routines; maintain records of incident reports and case management notes; resolve resident issues or conflicts; assist with safe discharge plans and hospital coordination; conduct community tours; attend in-service training; lift or carry up to 50 lbs.
Seniority
Mid-level, hands-on IC