Kundenbetreuer (m/w/d) für Ärzte und Zahnärzte - Abrechnung, Factoring & Banking
Hybrid
Core
Account manager for doctors and dentists, providing professional advice and relationship management for billing, factoring, and banking services.
Role type
Senior customer success manager (healthcare finance)
Builds
Long-term client relationships and service delivery for medical professionals
Domain
Healthcare finance and banking
Deliverable
client delivery
Required skills
Customer relationship management, financial services knowledge, order processing, complaint handling, Microsoft Office
Preferred skills
Experience in sales (inside/outside), complex process management
Responsibilities
Advise clients on billing, factoring, and banking products; develop and maintain existing client relationships; conduct satisfaction interviews; handle hotline and chat support; manage complaints and recover at-risk accounts.