Kundenmanager (m/w/d) Versicherungsbetrieb & Schaden
Core
Managing operational insurance business and claims processing for commercial insurance brokers, ensuring smooth processes and high service quality.
Role type
Senior claims and operations manager
Builds
Insurance operations and claims settlement workflows for commercial brokers
Domain
Insurance / Commercial brokerage
Required skills
Claims processing, contract administration, process optimization, stakeholder management, customer service, prioritization
Preferred skills
Experience in insurance brokerage or underwriter, hands-on mentality, structured work style
Responsibilities
Execute operational insurance business (contract and claims processing), serve as interface between customers, brokers, and risk carriers, build smooth processes in operations and claims, ensure customer and broker satisfaction
Seniority
Mid-Senior, hands-on IC