Part-time Duty Manager (28-32H/week)
Core
Oversee and coordinate all floor activities, manage visitor flow and capacity, and lead the Floor Crew to ensure smooth daily museum operations.
Role type
Senior IC duty manager (museum operations)
Builds
Visitor experiences and daily museum operations
Domain
Cultural heritage / Museum management
Required skills
Team leadership, visitor flow management, operational planning, compliance with Dutch regulations, staff scheduling, conflict resolution, budget coordination
Preferred skills
Experience in tourist attractions or hospitality, fluency in additional languages
Technologies
None stated
Responsibilities
Manage visitor flow and capacity to prevent congestion; Provide leadership, coaching, and training to Junior Duty Managers and Floor Crew; Coordinate daily opening/closing procedures and event execution; Ensure compliance with Dutch health and safety legislation; Prepare monthly staff schedules; Act as escalation point for operational incidents
Seniority
Senior, hands-on IC