Support Engineer II - TMS
Core
Provide customer experience and solution support for Transportation Management Systems (TMS) by deploying applications, troubleshooting issues, monitoring health, and developing automations.
Role type
Support Engineer II (TMS)
Builds
TMS application availability and operational improvements
Domain
Logistics / Transportation Management Systems
Required skills
TMS experience, PLSQL, Oracle/SQL Server, Python, MS Azure, App Dynamics, Splunk, Windows/Unix OS concepts
Preferred skills
Troubleshooting mindset, self-learning, empathy, customer service, communication
Responsibilities
Deploy and troubleshoot application issues, fix and prevent availability issues, monitor application health, develop automations, analyze DB health, handle critical cases
