Phlebotomy Supervisor
Core
Lead a team of phlebotomists in Patient Service Centers and physician offices, managing patient flow, inventory, and operational duties.
Role type
Operational supervisor for clinical phlebotomy team
Builds
Patient service centers and client office operations
Domain
Healthcare diagnostics / Clinical laboratory services
Deliverable
physical/clinical work
Required skills
Phlebotomy license, team supervision, patient flow management, inventory control, scheduling, hiring and training, performance appraisals, payroll coordination, conflict resolution, specimen collection
Preferred skills
Associate or bachelor's degree, 3+ years clinical phlebotomy experience, 2+ years experience with pediatric and geriatric patients, 3+ years supervisory experience
Technologies
None stated
Responsibilities
Supervise 20-30+ phlebotomists, manage patient flow and wait times, monitor productivity metrics, coordinate schedules, handle payroll and performance reviews, partner with HR on employee relations, hire and train staff, provide customer service, assist in new site setup, resolve patient issues, collect specimens, travel to additional sites
Seniority
Mid-level supervisor
