Cash Register Administrator
Core
Provide installation, technical support, and guidance for the Patient Easy Pay cash register application to phlebotomy departments, handling system setup, payment processing errors, and hardware/software malfunctions.
Role type
Senior IC IT support specialist (healthcare revenue cycle)
Builds
Patient Easy Pay cash register application (PEP) and Digital Deposit System (DTS) for phlebotomy sites
Domain
Healthcare diagnostics and laboratory services
Required skills
Healthcare Revenue Cycle Management, Labcorp IT Support, RCM Systems, Network/Application Support, Troubleshooting, Data Entry, Compliance Auditing, System Configuration, Exception Report Analysis, Training Material Development
Preferred skills
Bachelor's degree, Remote software support, Excel/Word/Outlook proficiency, LCLS/LCBS system experience
Technologies
PEP, DTS, LCBS, LCLS, Windows, Excel, Word, Outlook
Responsibilities
Coordinate merchant ID setup and bank account creation for new sites; Troubleshoot payment processing and deposit issues via telephone; Review weekly audit files to ensure compliance and investigate missing funds; Resolve system exceptions and correct pricing/billing errors; Develop and maintain training materials and SOPs for end users; Identify connectivity and equipment issues impacting the application.
Seniority
Mid-level, hands-on IC
