End User Training Consultant
Core
Client-facing learning and enablement professional designing, developing, and delivering role-based training programs to support enterprise supply chain transformations and technology adoption.
Role type
Senior IC Learning & Development / Instructional Design Consultant
Builds
Role-based learning experiences, training curricula, facilitation sessions, and performance support materials for supply chain software implementations.
Domain
Supply Chain Management / Enterprise Software Implementation / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, curriculum development, facilitation, stakeholder management, change management principles, adult learning theory, content development, project management, analytical thinking, communication
Preferred skills
Supply chain domain knowledge (planning, warehouse, transportation), enterprise software implementation experience, LMS proficiency, OCM frameworks (Prosci, ADKAR), train-the-trainer experience
Technologies
LMS, video creation tools, simulation platforms, digital learning tools
Responsibilities
Conduct learning needs assessments and stakeholder interviews; design and develop instructor-led and virtual training materials; facilitate workshops and knowledge-transfer sessions; customize content for specific business processes and roles; support train-the-trainer programs; analyze training effectiveness and learner feedback; collaborate with solution experts to align learning with implementation milestones.
Seniority
Mid-Senior, hands-on IC