Sr. Specialist - L&D Operations
Core
Enable scalable, reliable, and business-aligned learning operations by partnering with business units to identify capability needs, translate them into learning priorities, and support execution through platforms, analytics, automation, and infrastructure.
Role type
Senior L&D Operations Specialist (Learning Technology & Infrastructure)
Builds
Learning strategies, SharePoint content repositories, training VM environments, analytics dashboards, and automated learning workflows
Domain
Corporate Learning & Development / Learning Technology Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Learning strategy definition, SharePoint site/library management, virtual machine provisioning, Power BI dashboarding, Power Automate workflow automation, LMS operations (Cornerstone OnDemand), stakeholder partnership, data analytics, process improvement
Preferred skills
CSOD integrations, Azure cloud lab environments, ServiceNow support ticket handling
Technologies
SharePoint, Power BI, Power Automate, Cornerstone OnDemand (CSOD), Azure, ServiceNow
Responsibilities
Partner with business units to assess capability gaps and define learning strategies; Manage and maintain SharePoint sites, document libraries, permissions, and learning repositories; Provision, configure, and manage virtual machines for training programs; Perform analytics tasks, build dashboards, and extract data using Power BI; Use Power Automate to simplify repetitive learning operations and automate workflows; Manage end-to-end LMS operations including course setup, catalog maintenance, and troubleshooting
Seniority
Senior, hands-on IC