Junior Technical Writer co-op
Core
Writing and editing internal processes, policies, and product information for frontline and back-office employees to make information easy to seek, understand, and act upon.
Role type
Junior Technical Writer co-op
Builds
Clear, concise, and accessible content for Knowledge Central (KC) meeting accessibility and AI requirements
Domain
Banking / Knowledge Management
Required skills
English writing, grammar, plain language, user-centric design, analytical thinking, problem-solving, MS Office 365
Preferred skills
French proficiency, Jira, Confluence, SharePoint, HTML, technical writing techniques
Responsibilities
Write new and maintain existing documentation (procedures, policies, guidelines, legal disclosures, sales campaigns), coordinate needs-assessment sessions, recommend documentation solutions using industry-leading design practices, adhere to metadata and AI writing requirements
Seniority
Junior, student co-op
