IT Support Specialist (w/m/d)
Core
End-User Support and IT Operations for a health-tech organization, ensuring reliable digital tools and infrastructure for ~40 employees.
Role type
Senior IT Support Specialist (Modern Workplace & Security focus)
Builds
Stable, secure, and efficient digital workplace infrastructure for research and product development teams.
Domain
Health-tech / Germany
Required skills
macOS and Windows support, Google Workspace, Microsoft 365, Identity & Access Management, Endpoint Management, Hardware & Asset Management, Networking (TCP/IP, DNS, DHCP), Troubleshooting
Preferred skills
Process improvement, Automation, Documentation, SSO/MFA/Conditional Access implementation
Technologies
Google Workspace, Microsoft 365, Microsoft Intune, Microsoft Defender, Atlassian (Jira, Confluence)
Responsibilities
Provide first-line support for hardware, software, and access requests; Manage and optimize Identity & Access Management (SSO, MFA); Ensure endpoint security and compliance; Oversee hardware lifecycle and onboarding; Maintain Atlassian environments; Drive process automation and documentation.
Seniority
Mid-Senior, hands-on IC
