Technical Product Owner
Core
Drive end-to-end delivery of digital and technology products within Agile squads, bridging business strategy and engineering execution to ensure solutions align with product vision and enterprise architecture.
Role type
Technical Product Owner (Agile Squad Lead)
Builds
Digital and technology products for insurance, contact centre, and CRM solutions
Domain
Insurance, Contact Centre, CRM, Digital Journeys
Deliverable
product features
Required skills
Backlog management, API & integration understanding, Stakeholder management, Data-driven decision making, Problem solving with technical depth, Agile delivery execution, Enterprise architecture alignment, CRM & contact centre solutions expertise, Design tool proficiency (Figma)
Preferred skills
AI / GenAI exposure, Multi-market or partner-integrated ecosystems experience
Technologies
Azure, AWS, APIs, Microservices, Cloud platforms, System integrations, Middleware, Data platforms, Analytics, Figma
Responsibilities
Own and manage the technical product backlog; Translate product requirements into detailed technical user stories and acceptance criteria; Work with engineering teams to drive sprint planning and delivery execution; Act as the primary interface between product, business, and engineering teams; Ensure solutions align with enterprise architecture, security, and compliance standards; Leverage data and insights to inform product decisions and track KPIs.
