PSA | Analyst, Source to Pay Platform
Core
Provide technical support, maintenance, and governance for the Source-to-Pay (S2P) platform (Coupa) across Prudential Corporation Asia's business units in Hong Kong, Indonesia, Thailand, and Vietnam.
Role type
Analyst, Source to Pay Platform
Builds
Coupa S2P system
Domain
Insurance / Procurement Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Source-to-Pay system knowledge, Coupa platform experience, system configuration, master data management, incident analysis, change management, reporting, documentation
Preferred skills
Coupa experience
Technologies
Coupa
Responsibilities
Support system configuration, user management, and master data creation/modification; analyze and resolve system incidents and interface issues; manage change requests, release functionality, and regression testing; prepare stakeholder and monthly service review reports; maintain technical documentation, runbooks, and training materials; support supplier technical queries and enablement.
Seniority
Individual Contributor, Analyst level